SHIPPING POLICY
Shipping Policy
Please note that all orders will be shipped within 24- 48 Hours (not including weekends) after the order is placed.
At Body Basics, we value each and every customer. Therefore we offer free shipping on all domestic orders over $100.
Free Shipping On All Domestic Orders Over $100
After your payment is authorized and verified, please allow 24 -48 hours to process and ship out your order. You will receive a shipping confirmation via email when your order is shipped. Orders generally arrive within 2-5 business days depending on carrier capability. All orders are shipped via USPS or UPS.
Standard Shipping
Please allow 24- 48 hours to process and ship out your order. You will receive an email with a tracking number when your order has shipped. Orders generally arrive within 2-5 business days depending on carrier capability.
If your order has been shipped and you are experiencing a delay in receiving your order, please contact USPS or UPS for further information. Body Basics is not responsible for any potential delays after items have been shipped.
Non-deliverable/ Returned To Sender
Packages that are returned due to an incomplete or incorrectly supplied address, or if the customer was not home for delivery, the customer will be responsible reshipping the order. Body Basics is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by the customer. Please ensure that your address is correct when you place your order.
** No refunds, replacements or credits will be issued for orders confirmed to have been delivered to the address provided in an order.
Restocking Fee
It is the customers responsibility to verify their shipping address, any packages returned to us because it was deemed undeliverable will be charged a 15% restocking fee of the final order total plus shipping charges. NO EXCEPTIONS
Refused Packages
Orders that are refused will be charged the original shipping plus return shipping to us. All Refused Packages are subject to a 15% restocking fee of the final order total. NO EXCEPTIONS
By completing a purchase with us you agree to our full shipping and delivery policy.